When cost is factor in technology decisions, self-hosted, DameWare Remote Support is the more cost-effective option. LogMeIn’s new pricing policy serves as a wake-up call to the evolving nature of software and online services. Comparing DRS to LogMeIn Pro, the cost of supporting the same 10 computers drops to $10/year, resulting in an annual savings of 75% after the first year. This includes upgrades for all new releases and access to technical support. The annual contract renewal for DRS is $99/year. This results in a 20% savings over the LogMeIn price during the first year. If one IT pro can support 10 computers, the cost for DRS is about $35 per computer for the first year. Therefore, support for each computer equals $45/year. This option supports up to 10 computers at $449/year. For small business owners, they recommend LogMeIn Pro for Small Businesses. With LogMeIn, users will need to pay $99/year for remote access of two computers. ![]() When you add cost to the equation, it’s easy to see how a self-hosted system is far more cost-effective over the long run than a SaaS offering. This means a lot when it comes to network security. From the computer you want to access (the one that will eventually be 'somewhere else'), log in at, click Download(or Add Computer) and follow the on-screen instructions. Because it’s a self-hosted solution, you have more control over setup, operation, and maintenance. Sign up for a LogMeIn ID Go to and sign up for a LogMeIn ID. DameWare Remote Support ( DRS) is a feature-rich remote support tool that includes remote control for Windows, Mac OS X, and Linux, remote access from iOS and Android devices, in-session chat, and file transfer-all for a one-time fee of $349/user. ![]() Given the convenience and time-saving aspects of remote support functionality, more IT pros are starting to recognize it as a necessary asset in their IT arsenal. Now, in terms of a cost comparison, the decision of using SaaS (Software as a Service) or self-hosted, just got easier. For example, LogMeIn recently announced that they will start requiring customers to purchase an account subscription for their remote support desktop tool. Remote support software is becoming more robust and popular meaning fewer companies are able to offer it as a free tool.
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